Cognassist

Support

We're here to help

Already using Cognassist? Find answers fast, raise a ticket, or get in touch with our customer support team.

  • Knowledge base

    Step-by-step guides and answers to common questions — the fastest way to self-serve.

    Browse the knowledge base

  • Raise a ticket

    Log an issue or question with our support team and track it through to resolution.

    Submit a ticket

  • Support portal

    Manage your requests, view past tickets and access support resources in one place.

    Go to the support portal

  • Log in to the platform

    Sign in to Cognassist to access your account, assessments and reports.

    Log in

Live chat

Chat with our team

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In the meantime, raise a ticket or browse the knowledge base above — we'll get back to you quickly.

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